Data Protection
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data
when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details
in the "Information on the Responsible Party" section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This can, for example, be data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems.
This is primarily technical data (e.g., internet browser, operating system, or time
of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other
data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers,
orders, or other order inquiries.
What rights do you have regarding your data?
You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or
deletion of this data. If you have given your consent to data processing,
you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data.
You also have the right to lodge a complaint with the responsible supervisory authority.
You can contact us at any time with any questions about this or other data protection issues.
Analysis tools and third-party tools
When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily
with so-called analysis programs.
Detailed information about these analysis programs can be found in the following
privacy policy.
2. Hosting
We host the content of our website with the following provider:
Hetzner
The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter Hetzner).
For details, please see Hetzner's privacy policy:
www.hetzner.com/de/legal/privacy-policy/.
The use of Hetzner is based on Art. 6 (1) (f) GDPR. We have a
legitimate interest in the most reliable presentation of our website possible. If consent has been requested, processing will be carried out exclusively on the basis of Art.
6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or
access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG.
Consent can be revoked at any time.
Contract Processing
We have entered into a contract for contract processing (AVV) for the use of the above-mentioned service.
This is a contract required by data protection law, which
guarantees that the personal data of our website visitors will only be processed according to our
instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your
personal data confidentially and in accordance with the statutory data protection regulations and
this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This
privacy policy explains what data we collect and what we use it for. It also explains how
and for what purpose this happens.
We point out that data transmission over the Internet (e.g., when communicating by email)
may have security gaps. Complete protection of data from access by third parties is not
possible.
Note on the responsible party
The responsible party for data processing on this website is:
Wildbad Kreuth Beherbergungs GmbH & Co. KG
Wiesseer Str. 1
83700 Weissach/Kreuth
Phone: +49 (0) 8029 304
Email: altesbad(at)wildbad-kreuth.de
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Retention period
Unless a more specific retention period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur once these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, provided that special categories of data are processed pursuant to Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, data processing will also be carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing will also be carried out on the basis of Section 25 (1) TDDDG. Your consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we will process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) (c) GDPR.
Data processing may also be based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.
Data Protection Officer
We have appointed a data protection officer.
Dr. Ralf Schadowski
Wiesseer Str. 1
83700 Weissach/Kreuth
Phone: [Data Protection Officer's phone number]
Email: datenschutz(at)bachmair-weissach.com
Recipients of personal data
As part of our business activities, we work with various external parties. In some cases, this also requires the transmission of personal data to these external parties.
We only share personal data with external parties if this is necessary to fulfill a contract, if we are legally obliged to do so (e.g., sharing data
with tax authorities), if we have a legitimate interest in sharing the data pursuant to Art. 6 (1) (f) GDPR, or if another legal basis permits the data transfer. When using processors, we only share our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to
direct advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 (1) (E) OR (F) GDPR
You have the right to object to the processing of your personal data at any time for reasons arising from your particular
situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. IF YOU OBJECT,
WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING
THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE
PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND
LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING,
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING;
THIS ALSO APPLIES TO PROFILING IN RESPECT OF SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL DATA SENT
THE AFTERMATH NO LONGER BEING USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION
PURSUANT TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of their habitual residence, place of work,
or place of the alleged violation. This right of complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract
handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
Information, Correction, and Deletion
Within the scope of applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the
purpose of data processing, and if applicable, the right to have this data corrected or deleted. You can contact us at any time with any questions about this or other questions relating to personal data.
Right to Restriction of Processing
You have the right to request that the processing of your personal data be restricted.
You can contact us at any time with this request. The right to restriction of processing exists in
the following cases:
If you dispute the accuracy of your personal data stored by us, we generally need time to verify this.
For the duration of the verification, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can
request restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of erased.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between
your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the purpose of asserting, exercising, or defending legal claims or protecting the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the browser's address bar changing from "http://" to "https://" and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to Advertising Emails
The use of contact information published as part of the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The
site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.
4. Data Collection on This Website
Cookies
Our websites use so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as they are particularly important for the operation of the website.
certain
website functions would not work without them (e.g., the shopping cart function or the display
of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out electronic communication, to provide
certain functions you have requested (e.g., for the shopping cart function), or to optimize the
website (e.g., cookies for measuring web audiences) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies for the
technically error-free and optimized provision of its services. If consent to the
storage of cookies and similar recognition technologies has been requested, the
processing will be carried out exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and Section 25 (1)
TDDDG); Consent can be revoked at any time.
You can set your browser to inform you about the use of cookies and
allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally,
and activate the automatic deletion of cookies when closing the browser. If cookies are
deactivated, the functionality of this website may be limited.
You can find out which cookies and services are used on this website in this
privacy policy.
Consent with Usercentrics
This website uses Usercentrics' consent technology to obtain your consent to the storage
of certain cookies on your device or to the use of certain technologies and to document this consent in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Strasse 7, 80331 Munich, website:
usercentrics.com/de/ (hereinafter "Usercentrics").
When you visit our website, the following personal data is transferred to Usercentrics:
Your consent(s) or the revocation of your consent(s)
Your IP address
Information about your browser
Information about your device
Time of your visit to the website
Geolocation
Furthermore, Usercentrics stores a cookie in your browser to be able to assign the consents granted
or their revocation to you. The data collected in this way will be stored until you request us to delete them, delete the Usercentrics cookie yourself, or the purpose for storing the data
no longer applies. Mandatory statutory retention periods remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of
certain technologies. The legal basis for this is Art. 6 (1) (c) GDPR.
Order processing
We have concluded an order processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that
guarantees that the personal data of our website visitors is only processed according to our
instructions and in compliance with the GDPR.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data will not be merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has
a legitimate interest in the technically error-free presentation and optimization of its website –
for this purpose, the server log files must be collected.
5. Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland
Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors.
The website operator receives various usage data, such as page views, length of stay,
operating systems used, and user origin. This data is assigned to the respective device of the
user. There is no assignment to a user ID.
Furthermore, with Google Analytics we can record, among other things, your mouse and scroll movements and clicks.
Google Analytics also uses various modeling approaches to supplement the collected data sets and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing
user behavior (e.g., cookies).or device fingerprinting). The information collected by Google about the use of this website is generally transferred to a Google server in the USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 (1) (a) GDPR and Section
25 (1) TDDDG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's standard contractual clauses.
Details can be found here:
privacy.google.com/businesses/controllerterms/mccs/.
The company is certified according to the "EU-US Data Privacy Framework" (DPF). The
DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF undertakes to comply with these data protection standards. Further
information on this can be obtained from the provider at the following link:
www.dataprivacyframework.gov/participant/5780.
IP Anonymization
Google Analytics IP anonymization is activated. This means that your IP address will be shortened by Google within
member states of the European Union or in other contracting states to the Agreement on the
European Economic Area before being transmitted to the USA. Only in exceptional cases will the
full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the
operator of this website, Google will use this information to
evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged
with other Google data.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link:
tools.google.com/dlpage/gaoptout.
More information on how Google Analytics handles user data can be found in Google's privacy policy:
support.google.com/analytics/answer/6004245.
Supplementary data protection information for the website:
Use of RESERViSiON
On our website, we use the online reservation system RESERViSiON, operated by RESERViSiON GmbH, Merianstraße 26, 80637 Munich. This service allows guests to conveniently make table reservations online.
As part of the reservation process, RESERViSiON processes personal data such as name, email address, telephone number, and optional voluntary information (e.g., occasion, special requests). In addition, technical access data such as IP address, date, time, and browser information are recorded to ensure system operation.
The legal basis for processing is Art. 6 (1) (b) GDPR (performance of the contract within the scope of your reservation) and Art. 6 (1) (f) GDPR (legitimate interest in a stable and user-friendly reservation system). If you use optional functions (e.g., review emails or profile creation), processing is based on your consent in accordance with Art. 6 (1) (a) GDPR.
Data processing takes place exclusively on servers within the EU. Data is not transferred to third countries. The data is only stored for as long as necessary to process the reservation or to fulfill statutory retention periods. A user profile created can be deleted at any time by sending an informal message to datenschutz@reservision.de.
Further information can be found in RESERViSiON GmbH's privacy policy at:
reservision.com/datenschutz
Use of Simple Booking
On our website, we use the online booking system Simple Booking, operated by QNT S.r.l., Via Lucca 52, 50142 Florence, Italy, to process hotel reservations. When using the booking form, personal data such as name, contact details, length of stay, and any voluntary information (e.g., special requests) are processed.
The processing is carried out to carry out pre-contractual measures and to fulfill the accommodation contract in accordance with Art. 6 (1) (b) GDPR. If you provide voluntary information or consent to the use for statistical or marketing purposes, the processing is based on your consent in accordance with Art. 6 (1) (a) GDPR. In addition, technical access data (e.g., IP address, browser information) may be processed for the legitimate interest in the secure and error-free provision of the service (Art. 6 (1) (f) GDPR).
Your data will only be transmitted within the EU. No data is transferred to third countries. Data processing takes place via encrypted connections (TLS/SSL) and in compliance with industry-standard security standards.
Further information on data protection at Simple Booking can be found at:
www.simplebooking.travel/privacy-policy
Use of Tracify
We use the AI-based tracking and attribution tool Tracify, operated by Tracify GmbH, Agnes-Pockels-Bogen1, 80992 Munich, Germany, on our website. Tracify collects anonymized usage data to analyze interactions on our website and cross-channel customer journeys and to optimize campaign performance.
Only pseudonymized data is collected – e.g., cookie IDs, click events, session information – without any inference to specific individuals. Tracify anonymizes the data before storage and stores it exclusively on servers in Germany.
Processing is based on our legitimate interest (Art. 6 (1) (f) GDPR) in order to effectively analyze and improve marketing measures. Separate consent is not required.
Data is not transferred to third countries. Tracify uses TLS/SSL for all data transmissions and implements comprehensive technical and organizational measures to protect your data.
Further information on data processing and your rights can be found in Tracify's privacy policy at:
tracify.ai/privacy-policy/
Use of VIMP
On our website, we use the video management platform VIMP, operated by VIMP GmbH, Germany (see imprint at vimp.eu). VIMP enables us to reliably deliver video content on our site and provide analytics and access security.
VIMP processes technical data such as IP addresses, browser information, device data, and timestamps for log files to ensure the functionality and security of video playback. Individuals are not identified in this process.
Processing is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR to ensure the error-free, high-performance, and secure provision of video content. Separate consent is not required for this.
VIMP is certified according to the EU-US Data Privacy Framework and uses standard contractual clauses for data transfers to the USA. Backup and CDN services (e.g., Cloudflare) are secured with TLS/SSL.
Further information on data protection at VIMP can be found in their privacy policy at:
www.vimp.com/privacy-policy